Our LED screens are quite sophisticated and offer settings far beyond simple resolution adjustments, therefore, you should get used to the All-In-One Screen Controller the MultiBall LED utilizes. In this case, it is a device from Novastar. You will have to familiarize yourself with it for a perfect configuration, you will find the manufacturer manuals here:
The required configuration, which contains e.g. a perfect white balance and uniform colors all over the wall, is shipped with our system on a USB flash drive.
Please do not throw it away, you will need it for the advanced setup as you will notice when reading the manual.
Getting started
Apart from the perfect but also advanced setup, you may only want to make it work somehow. In that case, we recommend a so-called quick configuration of the system which is done by using the rotary knob and the buttons on the interface of the screen controller. It is not perfect, but it will get you started.
But remember, to get the full experience, a complete configuration is unavoidable.
Factory Reset
First of all, set back your controller to factory settings. You will find that option right in the main menu, depending on your controller model.
Layer Settings
Make sure to set the main layer to fullscreen:
Main Layer > Scaling Mode > Full Screen
Also, adjust the V Height and H Width to 1920x1200 (Width x Height) for a Club LED system and 1800x1200 for a Mini LED system.
Quick Configuration
Club LED System
- Cabinet Row Qty: 5
- Cabinet Column Qty: 8
- Port 1 Cabinet Qty: 40
- Data Flow: depends, see Data Flow
Mini LED System
- Cabinet Row Qty: 4
- Cabinet Column Qty: 6
- Port 1 Cabinet Qty: 24
- Data Flow: depends, see Data Flow
Data Flow
The Data Flow Setting reflects how you have wired the signal cables between the panels. How to wire the LED panels differs depending on the model and the LED panels. Always stick to the manuals that are delivered with the LED panels and adjust the scaler to reflect that.
Example
Let's say you wired your signal cables like in the following diagram
In that case, for Data Flow, use the option shown in the following picture
The data flow is always shown from the front view, like if you would stand in front of the system.
Common Issues
Interrupted Data Flow
The LAN cable going from the Novastar to the LED panels is acting as a backup. If you remove it, then you can see if the connection between the panels is working fine or not. You might see a behavior like the following, where the screen goes black somewhere in the middle.
If that is the case, double-check all the connections between the last working and the first non-working panels. Also, remove the piggyback electronics and ensure that all connectors inside are installed properly.
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One/multiple panels are brighter or darker than the others
Go to the NovaStar settings and adjust the brightness once so that the new value gets transferred to all panels.